Frequently Asked Questions
Everything you need to know about your Sihoo ergonomic experience.
What is the standard shipping timeframe for Sihoo chairs?
Orders are typically processed within 1-2 business days. Depending on your location, standard shipping usually takes 3-7 business days to arrive.
Do Sihoo ergonomic chairs come with a warranty?
Yes, all our chairs include a comprehensive 3-year warranty covering manufacturing defects and functional failures under normal use conditions.
What is your return policy if I am not satisfied?
We offer a 30-day trial period. If you are not completely satisfied with your purchase, you can return the product in its original packaging for a refund.
Are the chairs difficult to assemble?
Not at all. Each chair comes with a detailed instruction manual and all necessary tools. Most customers find they can complete assembly in approximately 15-20 minutes.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and flexible financing options like Klarna and Afterpay.
How do I choose the right chair for my height and weight?
Each product page features a detailed sizing chart and weight capacity specification. We recommend checking the adjustable range of the lumbar support and headrest to ensure a perfect fit.